How do I return an item?
PLEASE NOTE: Orders placed after 3:00p.m. EST. will not get shipped out till the next business day.
If you are not completely satisfied with one of our products, you may return it anytime within 30 days of the date of sale for a refund of the amount you paid for the product minus a 20% restocking fee. Electrical parts are only refundable if returned in new condition and in original packaging, unless it is defective and covered under a manufacturers warranty.Refunds do not includes shipping costs.
There is a 20% restock fee, for any parts that are ordered wrong. To avoid this, please let one of our Parts Specialists assist you in locating the correct part!Call or text us at: 616.281.5111.
To avoid ordering incorrect parts please contact one of our Parts Representatives to ensure proper fitment for your unit.
FACTORY PARTS HOURS:
Our Factory Parts Team is Available:
MONDAY - FRIDAY | 8:30a.m. - 6:00p.m. EST.
SATURDAY | 9a.m. - 3:00p.m. EST
Call or Text: 616.965.9633